Shipping policy

At Lavish Boutique, every order is carefully checked and packed with care before it begins its journey to you. We aim to make your shopping and delivery experience as smooth and transparent as possible.

SHIPPING ACROSS INDIA

We currently ship across India to serviceable PIN codes.

Delivery availability depends on the serviceability of our courier partners at the customer's location.

ORDER PROCESSING & DISPATCH

Orders are generally processed and dispatched within 2–4 business days after the order has been successfully placed and payment has been confirmed.

Orders placed on Sundays, public holidays, during festive periods, sales, launches or periods of high order volume may require additional processing time.

Once your order has been dispatched, tracking details will be shared wherever tracking is available.

ESTIMATED DELIVERY TIME

After dispatch, orders are generally delivered within approximately 3–7 business days, depending on the destination and courier serviceability.

Please note that these are estimated delivery timelines and not guaranteed delivery dates.

Delivery may occasionally be delayed due to circumstances beyond our control, including courier delays, weather conditions, public holidays, strikes, transportation disruptions, operational issues or other unforeseen circumstances.

SHIPPING CHARGES

Applicable shipping charges, if any, will be clearly displayed at checkout before you complete your purchase.

From time to time, Lavish Boutique may offer free shipping or promotional shipping offers. Such offers may be subject to specific terms or minimum order values.

ORDER TRACKING

Once your order has been dispatched, tracking information will be provided wherever available.

Please allow some time after dispatch for the courier partner's tracking system to update.

DELIVERY ADDRESS & CONTACT INFORMATION

Customers are responsible for providing a complete and accurate delivery address, PIN code and contact number while placing an order.

Please review your shipping information carefully before completing your purchase.

If you notice an error after placing your order, please contact us as soon as possible on:

WhatsApp: +91 96117 51676

We will make every reasonable effort to assist you before dispatch. However, address or contact-detail changes may not be possible once the order has been shipped.

FAILED DELIVERY / RETURN TO ORIGIN

If a delivery cannot be completed due to an incorrect or incomplete address, inability to contact the recipient, repeated failed delivery attempts, refusal to accept the parcel or other circumstances attributable to the recipient, the shipment may be returned to us.

If the customer requests the order to be dispatched again, additional shipping charges may apply.

DELAYED OR LOST SHIPMENTS

Once an order has been handed over to the courier partner, occasional delays may occur that are outside our direct control.

If your tracking information has not updated for an unusual period or you believe your parcel may have been lost in transit, please contact us.

We will assist you in coordinating with the courier partner and investigating the shipment.

DAMAGED OR TAMPERED PACKAGES

If the outer package appears damaged, opened or tampered with when delivered, we strongly recommend documenting the condition of the package before opening it.

A clear and continuous unboxing video beginning before the package is opened is mandatory for claims relating to damaged, defective, missing or incorrect products.

Any eligible issue should be reported to us within 48 hours of delivery, in accordance with our Return & Refund Policy.

MULTIPLE PRODUCTS IN ONE ORDER

Where an order contains multiple products, the products will generally be shipped together.

However, in certain circumstances, products may be dispatched separately depending on availability or fulfilment requirements. Where applicable, separate tracking information may be provided.

FESTIVE PERIODS, SALES & HIGH ORDER VOLUMES

During festivals, sales, launches or periods of unusually high demand, order processing and delivery may take slightly longer than usual.

We appreciate your patience and understanding during such periods.

DELIVERY CONFIRMATION

An order may be considered delivered when the courier partner's tracking system confirms successful delivery to the shipping address provided with the order.

If tracking shows your parcel as delivered but you have not received it, please contact us promptly so we can assist you in raising the matter with the courier partner.

NEED HELP WITH YOUR ORDER?

For shipping, tracking or delivery-related assistance, please contact us on:

WhatsApp: +91 96117 51676

Please keep your order number ready so we can assist you quickly.

With love,
Lavish Boutique ♡