Terms of service
Welcome to Lavish Boutique. These Terms of Service govern your use of our website and your purchase of products from us.
By accessing our website, placing an order or purchasing from Lavish Boutique, you agree to these Terms of Service. Please read them carefully before making a purchase.
1. ABOUT LAVISH BOUTIQUE
Lavish Boutique is an online boutique offering thoughtfully curated sarees and related products.
Throughout these Terms, the words “we”, “us” and “our” refer to Lavish Boutique. The words “you” and “your” refer to customers and visitors using our website.
2. ONLINE STORE TERMS
By using our website and placing an order, you confirm that the information you provide to us is accurate and complete.
You must not use our website or products for any unlawful or unauthorized purpose or violate any applicable laws while using our services.
3. PRODUCT INFORMATION
We make every reasonable effort to provide accurate product photographs, descriptions, colours, fabric information and other relevant details.
However, the appearance of colours may vary slightly depending on photography, lighting, editing and the display settings of your device.
Certain sarees may also have minor variations in weaving, embroidery, prints, threads, zari, texture or finishing that are inherent to the fabric, manufacturing process or craftsmanship.
Such natural variations will generally not be considered defects.
If you are unsure about a product, please contact us before placing your order.
4. PRODUCT AVAILABILITY
All products are subject to availability.
Adding a product to your cart does not necessarily reserve the item until the order has been successfully completed.
In the unlikely event that a product becomes unavailable after you place an order, we will contact you regarding the available options.
Where we are unable to fulfil an already-paid order, the applicable amount will be refunded.
5. PRICING
All prices displayed on our website are shown in Indian Rupees (INR) unless otherwise stated.
Any applicable taxes and charges will be displayed or included as required.
We reserve the right to change product prices, offers or discounts from time to time.
A price change will not ordinarily affect an order that has already been successfully placed and confirmed, except where there is an obvious pricing or listing error that requires us to contact you before fulfilment.
6. ORDERS
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment failure, product unavailability, incorrect product information or pricing, or other circumstances that prevent us from fulfilling the order.
If we cancel an order for which payment has already been successfully received, the applicable amount will be refunded.
7. PAYMENTS
Payments must be made using the payment methods made available on our website at checkout.
Payment transactions may be processed through third-party payment service providers. Their processing times, security procedures and additional terms may apply.
Order confirmation and payment status will be communicated through the contact details provided during checkout.
8. SHIPPING & DELIVERY
We currently ship across India to serviceable PIN codes.
Order processing, dispatch, estimated delivery timelines, shipping charges, tracking and delivery-related matters are governed by our Shipping Policy.
Customers are responsible for providing complete and accurate delivery and contact information.
Please refer to our Shipping Policy for complete details.
9. RETURNS, EXCHANGES & REFUNDS
We do not accept returns or exchanges simply for change of mind or personal preference.
If you receive a product that is damaged, defective or different from the product ordered, please contact us within the timeframe specified in our Return & Refund Policy.
Eligibility requirements, evidence requested for claims, product-condition requirements, cancellations, replacements and refunds are explained in our Return & Refund Policy.
Nothing in these Terms is intended to exclude or limit rights that cannot lawfully be excluded under applicable consumer law.
10. ORDER CANCELLATIONS
If you wish to cancel an order, please contact us as soon as possible after placing it.
We will try to accommodate cancellation requests before an order has been processed or dispatched.
Once an order has been shipped, it cannot ordinarily be cancelled and will be handled in accordance with our applicable policies and any rights available under applicable law.
11. DISCOUNTS & PROMOTIONAL OFFERS
From time to time, Lavish Boutique may provide discount codes, sales, promotional offers or other benefits.
Such promotions may have their own conditions, validity periods or eligibility requirements.
Unless expressly stated otherwise, promotional offers cannot be combined.
We reserve the right to modify or discontinue promotions where reasonably necessary.
12. ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information displayed on our website is accurate.
Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, availability or other information.
Where an error materially affects an order, we may contact you to clarify the issue or, where necessary, cancel and refund the affected order.
13. THIRD-PARTY SERVICES
Our website may rely on third-party services, including payment processors, shipping providers and technology platforms.
Certain aspects of your transaction may therefore also be subject to the relevant third party's terms and policies.
We are not responsible for interruptions or failures caused solely by third-party systems outside our reasonable control, subject always to obligations that apply to us under applicable law.
14. INTELLECTUAL PROPERTY
Unless otherwise stated, the branding, written content, original photographs, graphics, designs and other original material created for and displayed by Lavish Boutique remain the property of Lavish Boutique or their respective rights holders.
Such content may not be copied, reproduced, republished or commercially used without appropriate permission, except where permitted by law.
15. PROHIBITED USES
You may not misuse our website for fraudulent, unlawful or malicious activities, attempt to interfere with its security or operation, submit false information, or use our content in a manner that infringes applicable rights.
We reserve the right to restrict access to our services where there is a legitimate reason to do so.
16. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
Please review the Privacy Policy to understand how information may be collected, used and handled when you use our website or purchase from us.
17. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, website, services or applicable requirements.
The version published on our website at the relevant time will apply to your use of the website and, where appropriate, your transaction.
18. GOVERNING LAW
These Terms of Service are governed by the applicable laws of India.
Nothing in these Terms is intended to limit any rights or remedies available to consumers under applicable law.
19. CONTACT US
If you have any questions regarding these Terms of Service, our products or an order, please contact us:
WhatsApp: +91 96117 51676